Call For Action

FOX 5 Atlanta is entering a new partnership with Call for Action to help you solve your problems. It’s a non-profit network of consumer hotlines. Call For Action will be available every day to walk you through any issues you have with businesses, government agencies, or other organizations. You make the call and our team of trained volunteers works to get you answers. It’s that simple!

Or you can call 404-879-4500 Monday, Wednesday, and Friday from 10 a.m. to 2 p.m. Remember, we get emails from all over, so the Call for Action volunteers promise to respond just as quickly as they can. You can volunteer as little as one day a week, and Call For Action provides software and mediation training. If you are interested in volunteering and want more information, call 1-800-647-1756 for more information.

Fill out this form to file a complaint with Call For Action

Fill out this form to volunteer with Call for Action

Call For Action returns to help Georgians

The Call For Action team is back to help Georgians solve problems with bills, retailers, and more. The volunteers help you find a solution that works for you and the business or even the government department you can get through to.

Here are some frequently asked questions about Call For Action:

The Call For Action office is staffed entirely by dedicated volunteers.

Why do we need volunteers?

Volunteers are needed to help resolve consumer complaints, either by mediation or referral.

What does it take to be a CFA volunteer?

The most important qualification is a sincere desire to help people resolve consumer problems they have been unable to resolve themselves. You need to be available from 10 a.m. to 2 p.m. on the same day each week to come in and volunteer. We ask that you make a one-year commitment to the program, and participants must be at least 18 years old.

Do you provide training?

Yes. Our development team provides the training necessary to become a volunteer professional.

What kind of people usually volunteer for CFA?

All kinds: retired professionals, teachers, lawyers, former CEOs, engineers, homemakers, pharmacists, secretaries, government employees, and writers. People just like you!

Do you provide training?

Yes. Our development team provides the training necessary to become a volunteer professional.

How much time would I need to spend each week?

Volunteers devote a few hours, one day a week, usually from 10 a.m. to 2 p.m.

Where is the office?

1551 Briarcliff Road NE, Atlanta, GA 30306

Please be aware that there are no opportunities for paid employment with the station or with Call For Action. This is a volunteer opportunity.