BioLab sets deadline for claims over Conyers chemical plant fire

Time is running out to file reimbursement claims in connection to the BioLab chemical plant fire in Conyers.

The fires in September sent chemical-filled smoke into the air for days, leading to complaints about a strong chemical smell and haze and forcing thousands to shelter in place.

The company is already facing multiple lawsuits, including one filed by Rockdale County commissioners. The commission chair says that the lawsuit is currently in process.

As cleanup began, BioLab opened a website for residents to file a claim for expenses incurred as a result of the fire.

The company says it has responded to more than 29,000 calls and 9,000 emails, and helped 4,000 people through its Community Assistance Center since Oct. 8.

With the high volume of claims steadily decreasing, BioLab has set a deadline for New Year's Eve for any new submissions. After that, the company will no longer accept new claims.

How to file a claim for the BioLab chemical fire

There are three ways to file a claim over expenses connected with the BioLab fire.

1. Email the following information to BioLabClaims@biolabinc.com.

Residents should include their name, address, phone number, items being claimed/amount of each claimed item, and copies of receipts or other supporting documentation to the email.

An adjuster working with the company will call to discuss the claim.

2. Calling BioLab’s Call Center

Residents can BioLab’s 24/7 hotline at (678) 301-2359 and obtain a claim reference number.

Like with the email, an adjuster will call later to discuss the claim.

3. Visit BioLab's in-person Community Assistance Center

Residents can bring their claim information to BioLab's in-person Community Assistance Center at 927 North Main Street NW in Conyers.

The hours for the center are 10 a.m. to 6 p.m. on weekdays and 9 a.m. to 3 p.m. on Satuday.

Appointments can be scheduled at BioLabCommunityResources.com. A limited number of walk-in appointments are also available.

While the deadline for claims is at midnight on Dec. 31, the center will be closing on Dec. 21. It will be reopen in January to assist with check distribution and processing claims submitted before the deadline.

You can learn more about filing your claim here.

Rockdale CountyNews