LIST | Georgia hospitals, businesses also reportedly impacted by global IT outage
ATLANTA - It's not just flights at Hartsfield-Jackson Atlanta International Airport that are being affected by the global technology outage.
RELATED: Global software outage grounds flights at Atlanta airport
Local hospitals, clinics, doctor's offices, hotels, manufacturing companies, banks and financial institutions, county and government services, and even Starbucks have been impacted. However, we've heard that Waffle House is open for business as usual.
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FOX 5 Atlanta asked people on Facebook if they or their employers have been impacted by the outage, which was apparently caused by a faulty CrowdStrike update to computers running Microsoft Windows.
We received almost 300 responses within the first 30 minutes.
Below is a list of some of the answers we have received. Please be aware that we have not confirmed the information provided. We are doing that now and will indicate when the information is confirmed.
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Also, especially in the case of the hospitals, it doesn't mean they are completely down or closed. It might just mean that elective surgery or some services are not available.
The best advice at this time is to simply check if you have an appointment or need to do business today with one of the places on this list.
- Multiple state agencies (GBI, GDOC, Georgia Department of Behavioral Health and Development Disabilities, Georgia Department of Community Health)
- Georgia Department of Revenue (confirmed – systems restored July 20)
- Georgia Department of Human Services (confirmed)
- Walton County (confirmed – many county services unavailable – emergency services still operational – non-essential offices closed for the day)
- City of Roswell (confirmed – permits, vehicle releases and record requests impacted – emergency services not impacted)
- Cherokee County (confirmed – electronic payments for fees/fines and Tax Commissioner's Office impacted. E-911 computer systems's temporarily impacted, but now operational)
- Car rental desks for Hartsfield-Jackson
- Home Depot
- Yamaha Motor Manufacturing in Newnan
- Georgia Department of Driver Services (confirmed)
- Quest Diagnostics (confirmed)
- Northside Hospital and clinics (confirmed --Northside says patient care is "relatively unaffected.")
- Wellstar Medical (confirmed – Wellstar says their systems began coming back online around 9:30 a.m.)
- Emory Healthcare (confirmed – procedures at ambulatory surgery centers/hospitals delayed – hope to have systems fully restored by Monday)
- AdventHealth
- Children's Hospital of Atlanta
- Banfield Pet Hospital
- Starbucks
- Reece Plumbing
- Bank of OZK
- Hampton by Hilton
- Pilot truck stops
- Instacart
Gwinnett County Police Department told FOX 5 that they are not experiencing any issues and 911 operations have not been impacted.
Grady Memorial Hospital said they experienced some minor interruptions overnight but there was no significant impact.
MARTA says that the outage affected its website, real-time service information, Breeze Mobile app, and online fare purchases. Despite the problems, bus, rail, and streetcar service are still operating normally. On Saturday afternoon, they reported that all systems had been restored and they are operating normally.
DeKalb County said in an update at 2:15 p.m. Friday to FOX 5 Atlanta that access to county systems impacted by the global CrowdStrike outage has been restored.
Shortly before 7 a.m. ET, Microsoft 365 posted on X that the "underlying cause" of the issue has been fixed but "residual impact is continuing to affect some Microsoft 365 apps and services."
Some of the other companies that have experienced issues include Visa, ADT Security, Amazon, Chase Bank, and Bank of America.