Georgia Power restores power to another 220K customers, responds to frustration

An aerial picture taken on September 28, 2024, shows storm damage in the aftermath of Hurricane Helene in Valdosta, Georgia. At least 44 people died across five US states battered by powerful storm Helene, authorities said on September 27, after torr

11:30 a.m. Monday: Georgia Power is now reporting 4,678 active outages in the state of Georgia, impacting 370,396 customers. 

Georgia Power said on its website Sunday evening that they have restored power to more than 740,000 customers following the hurricane, meaning they restored power to 220,000 customers between Saturday evening and Sunday evening. 

In a video posted on Sunday afternoon, the company said the following must be replaced:

  • 5,000+ power poles
  • 9,000+ spans of wire (equal to approximately 425 miles)
  • 500+ transformers

The video also claims that 1,500+ trees on power lines must be removed or addressed. 

The company also posted a response to the frustration voiced by its customers.

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Georgia Power says power has been restored to more than 520,000 customers as of Saturday evening.

RELATED: Georgia Power restores power to 520K customers after Hurricane Helene

Their crews are working around the clock to help customers across the state who lost power due to the devastating hurricane that swept through Georgia early Friday morning.

Georgia Power reports that approximately 25% of their transmission lines in the hardest-hit areas were affected. Currently, 14,000 employees are working to restore power to affected customers.

They urge everyone to stay away from downed power lines, assuming they are live and dangerous. Georgia Power also advises against attempting to remove tree limbs or any other objects from downed lines.

Many residents have expressed frustration, having heard that power restoration could take 2 to 3 weeks in some areas. Georgia Power acknowledges the "false information" circulating about restoration times and encourages residents to rely on official Georgia Power channels for accurate updates.

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As of 10:45 a.m. Sunday, Georgia Power's outage map showed 3,893 active outages affecting 444,669 customers.