MoneyGram says customer information stolen during September attack
FILE-A close-up of logo on MoneyGram money transfer kiosk in a retail setting, San Ramon, California. (Photo by Smith Collection/Gado/Getty Images)
Customer information was stolen during a data breach and cybersecurity issue that occurred in September, MoneyGram said in a statement.
The Texas-based money transfer company shared a letter on its website on Oct. 7 writing "On September 27, 2024, we determined that an unauthorized third party accessed and acquired personal information of certain consumers between September 20 and 22, 2024. Our investigation into the issue is ongoing."
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MoneyGram also said in the statement that the sensitive customer information affected by the incident included names, contact information (like phone numbers, email and addresses), dates of birth, a limited number of social security numbers, copies of government-issued identification documents (like driver’s licenses) and bank account numbers.
An investigation was launched by MoneyGram with the help of cybersecurity experts, and they are also working with law enforcement. The company noted that their systems are back online with normal business operations having continued.
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The organization is also offering customers impacted by the data breach two years of free identity protection and credit monitoring services, while urging their patrons to "remain vigilant" about attempted scams.