Wells Fargo customers experience issues with online banking and mobile app
ATLANTA (FOX 5 Atlanta) - Wells Fargo says it's experiencing a nationwide issue related to its online banking and mobile app.
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The company made the announcement Thursday morning on Twitter, apologizing to customers who may be impacted.
"We apologize to our customers who may be experiencing an issue with our online banking and mobile app," the company posted on Twitter. "Thanks for your patience while we research this issue. If you are impacted, please check back here for updates."
Some customers also reported the issue was impacting credit cards.
Initially, bank officials said, they had to investigate to see what was causing the problems.
By Thursday afternoon executives said, a power outage at one the facilities caused the intermittent service.
Repairs are underway.